"The customer service is outstanding."
"I think Sequetech is fantastic! The on-site drop-off option and daily pickup are very convenient, the turnaround time is consistently within 24 hours, the quality of sequence generated and data tracking is superb, and the customer service is outstanding. Sequetech has provided great sequence data for me, and I appreciate the flexibility of submitting template samples of various concentrations and forms (plasmid or PCR). Considering the reagent cost as well as the time and effort involved, Sequetech is a bargain in generating sequence data for a small to medium number of samples."
"High quality sequencing and fast turnaround."
"Sequetech has done all of our high throughput sequencing for almost two years. The friendly staff can always be counted on to provide great technical expertise, high quality sequencing and fast turnaround."
"Very accommodating, easy to talk to"
"Sequetech has been of major benefit to us here at the Gene Forge at Aptagen in large part because of your rock solid reliability. Sequence data returns to us within two days of our sending a sample almost without fail which was not our experience with other sequencing companies. In our business the genes the we ship to customers must be 100% accurate and we use Sequetech as our exclusive sequencing company to prove the accuracy of our products. We have also found that Sequetech is very accommodating, easy to talk to, and ready and willing to help us with any special requests we might have for a particular project."
"You are better off using Sequetech."
"Sequetech provides fast, accurate service for minimal cost. Unless you have a full-time sequencer dedicated to your project, you are better off using Sequetech."
"They really go the extra mile for their clients!"
"Our R & D is dependent upon successful sequencing of GC-rich DNA aptamers. We tried three different sequencing vendors and our own in-house manual sequencing initiative, but still had a very low success rate for sequencing aptamers until we tried Sequetech. Dr. Chin and his staff at Sequetech were very responsive. They listened carefully to our problems, designed a very logical approach, and quickly executed a marvelous solution which has boosted our sequencing success rate tremendously! Sequetech is a lifesaver! I will never go anywhere else for our DNA sequencing needs! And the best part is, Sequetech's price was no more than the companies who failed to help us, despite the extra work I know they put in for us. They really go the extra mile for their clients!"
"Consistently impressed by their data quality"
"I began using Sequetech several years ago, when our in - house facility was temporarily out of service. I have been consistently impressed by their data quality. I continue to use Sequetech for all of my sequencing needs, because they continually produce fantastic turn-around times, and provide terrific customer support. Their sequencing service is top-notch, and they receive my highest recommendation."
"Convenient, accurate, quick"
"I have utilized Sequetech's services periodically over the last couple of years for my sequencing needs and have always been impressed with the results and the overall quality of work. Their customer service has always been excellent and their flexibility in assisting me with changes in orders has been very helpful. I have found their sequencing to be convenient, accurate, quick and will continue to use Sequetech in the future."
"They are the BEST!"
"I work in a biotech company in New York, but I love to send my sequencing samples to the West Coast to Sequetech. You know why? They are the BEST!."
"The professional staff has gone the 'extra mile'"
"I would recommend the Sequetech DNA sequencing service to any company, or academic laboratory, that does not have access to a core sequencing facility of their own. In my experience, the professional staff has gone the 'extra mile' to ensure that I have been happy with the sequencing results I have received."
"Very professional, very fast"
"I have been using Sequetech over the past two years. They have sequenced several dozens of our samples. I feel that they are very professional, very fast (will deliver the result next day), and very reliable, their service is definitely top notch, and I am very satisfied with their work."
"I have been continually satisfied!"
"I can't tell you how happy I am to have switched to your company for my sequencing needs. I had used other companies in the past, only to discover that my sequences were often wrong, and employees often failed to respond to my inquiries. In June of last year (2000) Sequetech was recommended by a colleague. Since that time I have been continually satisfied! I am so impressed at the efficiency and accuracy of your work. Your turn-around time and precision are excellent. Additionally, I appreciate that your employees go the extra mile to ensure customer satisfaction. Sequetech keeps in touch by phone and by email to make certain of specific customer wishes. It is so nice to know that you share our desire for productive research. Thank you again!"
"We have been very happy with the DNA sequencing service"
"For the past five years, we have been very happy with the DNA sequencing service, including large sequencing projects and single primer extensions, provided by Sequetech. They consistently deliver high quality sequencing data and long read lengths at an affordable price. If there is an occasional sequence of low quality, they immediately trouble shoot the problem and run the samples again at no cost on a no fault basis. The staff at Sequetech is very competent and well organized resulting in turnaround times as short as 24 hours. They also have a wide variety of standard sequencing primers that are available at no extra cost. It has indeed been a pleasure doing business with them."
"Impressed with the sequencing results"
"I have been pleased and impressed with the sequencing results and the rapid service provided by Sequetech Corporation."
"Sequetech provides high quality service"
"Sequetech provides high quality service and its employees bend over backwards to help out. Their turnaround time is great and sequence is always high quality. There are sequencing companies closer to our company geographically but as I am so happy with Sequetech, we continue to use them exclusively for our sequencing needs."
"We wouldn't consider sending our sequencing anywhere else"
"We often work with very high GC content DNA which is difficult to clone and even tougher to sequence. We sent samples to numerous companies in an effort to identify the one that could give us the most accurate sequence information at a low price. Nobody matched Sequetech's results in either aspect: they supplied us with more unambiguous sequence than any other company, AND they did it at the best price. We wouldn't consider sending our sequencing anywhere else."
"I've been happy to recommend Sequetech"
"I've been using Sequetech for all of my sequencing needs for over a year, and I've been extremely pleased with both the length and fidelity of the sequences. Turnaround time is typically less than 24 hours, and they are quite skilled at troubleshooting. I've been happy to recommend Sequetech to my colleagues, and will continue to do so."
"I trust the results from Sequetech"
"Accurate sequence information is critical to research. Sequetech has helped us get high quality sequencing results at an incredible speed and cost. I trust the results from Sequetech and am extremely pleased with the quality of their service."